"Terms & Conditions"

Company Policy 
Wicked Dreams is completely dedicated to customer satisfaction. If you have any suggestions or comments please
Contact us .For maximum discretion all orders are sent under plain packaging with no company logos

Purchasing on-line

Making a purchase on-line could not be easier. Just browse our website using the categories on the left hand side and click the "Add to Cart" button next to the item you wish to buy. When you are ready to pay, click on any of the "Check out Now"  links to view the contents of your shopping cart. Select the postal option and click "Check Out" and on the next page choose a payment method.  To pay by check or cash, please see Other Payment Methods  below. 

You can pay by MasterCard, Visa cards, credit / debit card payment. Your credit or debit card statement will display only a debit to "Paypal" 

Other Payment Methods

As well as credit card payments, we can also accept payment by cheque, postal orders and cash. If you wish to purchase items using one of these methods then follow the Purchasing On-line instructions above and when you have finished shopping, select the option "Pay by cheque". You will be presented with an order form which you can print and fill out your details. You can then send this to us along with your payment (Our postal address is on the print out form)

 

*Please note: If sending payment by cash or by postal order then we would strongly advise sending these by registered post as we can not be held responsible for any lost or undelivered payment.

Shipping And Delivery
The following shipping costs will be charged:
Australia - $9.90

All items are dispatched via Australia Post or an equivalent secure method, all in plain packaging with no company logos.

Delivery Schedule
Your order will be dispatched within 3-4 days. On the rare occasions where a product is out of stock then we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait and we will give you a full refund. Please allow approximately 10-15 working days for delivery of your lingerie. Please be assured we will get your order to you as soon as possible. We will send you a courtesy e-mail to let you know the goods are on there way. Feel free to contact us with regard to your delivery.
sales@wickeddreams.net
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using our secure server encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee and Returns

Due to the intimate nature of our products, we cannot replace any items once the  sealed packaging has been opened unless there is a manufacturing fault. In the unlikely event of such a fault we will replace the item on a like for like basis, if returned within 7 days of purchase. Goods must be returned by recorded delivery or some other traceable method along with a copy of the purchase order. We will not be liable for postage on returns. We reserve the right to reject any return if we consider the complaint to be unreasonable, unjustified, frivolous or of the customers own making. This does not affect your statutory rights.

Privacy Policy
Wicked Dreams understands that complete privacy is expected and under no circumstances do we disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Discreet plain packaging is used for your order with no company logos etc.
Your credit or debit card statement will display only a debit to "Paypal" 
Contact Us
If you need to contact us regarding your order, please email
sales@wickeddreams.net , If you have any comments or suggestions about our website please e-mail info@wickeddreams.net  we will be happy to hear from you!